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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Darren Smith

November 14, 2023

5  out of  5 rating by Darren Smith
"Great place to get insurance in Bend or Central Oregon. Professional, very nice people and outstanding service! Highly recommended."
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John Shuey

September 25, 2023

5  out of  5 rating by John Shuey
"Dude answered every one of my many questions."
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Meadow Lark

July 25, 2023

5  out of  5 rating by Meadow Lark
"Jim and his crew provide exceptional service, even with someone who is "last minute" and "usually pretty picky". Appreciate them for being responsive to questions, clear and concise in explaining things (for the 3rd or 4th time) and their honesty and forthrightness."
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Cammy Barr

January 12, 2023

5  out of  5 rating by Cammy Barr
"I cannot share enough good things about Jim and his team. I never write reviews, but after our experience trying to get a new roof, Jim was there for us and deserves our praises. State Farm corporate sent out an inspector after our big hail storm in 2021 and despite what our contractors said, determined nominal damage to only our garage (nothing else on the rest of the house). Jim went to bat for us and got us a second opinion and helped us get our roof covered which was visibly damaged by the hail. (the original inspector is no longer working with State farm). Jim and his team were there every step of the way and have been our agent for our 5 years in Bend. They are always polite and helpful when we call in. We were ready to leave State Farm after the original inspector experience and feeling let down after years of loyalty, after both of us being with State Farm for over 20 years. Jim is an agent that actually cares about local and supports his clients. We would highly recommend anyone looking for a great agent to contact their office."
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tara Hackler

December 8, 2022

5  out of  5 rating by tara Hackler
"Diana is great to work with. Great agency to be with."
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Jean Wernette

November 18, 2022

5  out of  5 rating by Jean Wernette
"I have been extremely pleased with Jim’s office. Aaron was super knowledgeable, friendly, patient, and responsive! The rates on my homeowner, auto and umbrella insurance were lower than others I looked into also but it was Aaron’s professional and great attitude that sold me. Thanks!"
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Julie Cavanaugh

October 21, 2022

5  out of  5 rating by Julie Cavanaugh
"Diane Lebada is the BEST. I have been with SF my entire life and never had a better advocate. Diane takes care of everything, seamlessly. She is a joy to deal with and always brings a smile to my face - even when I am sending money :) Whenever I am asking for documents or information regarding my policies, she gets me the answers within hours (usually within minutes). Thank you for making insurance more fun than it should be!"
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Monica Elsom

August 3, 2022

5  out of  5 rating by Monica Elsom
"Jim and his team have with all of my questions."
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ariana schubert

August 1, 2022

5  out of  5 rating by ariana schubert
"Tyler from the office was quick with responses and very friendly! Definitely recommend you reach out to this agency if you're looking for insurance in Oregan!"
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Ruth Baker

June 20, 2022

5  out of  5 rating by Ruth Baker
"Best agents, been with this office for close to 40 years."
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Jessica Plumb (Jess)

February 12, 2022

1  out of  5 rating by Jessica Plumb (Jess)
"Horrible a rude people. Diane is the most disrespectful representative I've ever felt with name-calling and making customers fell less then is not ok."
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Destiny Cook

February 1, 2022

5  out of  5 rating by Destiny Cook
"Everyone in this office is kind and efficient! They take care of your insurance needs and help you understand exactly what is going on! I highly recommend this insurance office and the staff!"
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MaryAnn DiLuzio

November 11, 2021

5  out of  5 rating by MaryAnn DiLuzio
"The office and Jim Bowlin are receptive to your needs and will do their best to work out your situations. We have worked together for over 15 years and am still with Jim as my agent."
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Patricia Hutton

September 17, 2021

5  out of  5 rating by Patricia Hutton
"My husband and I transferred our home and auto’s to Jim Bowlin’s State Farm Agency eight years ago. The staff are courteous and helpful always willing go the extra mile to take care of our needs. Hats off to Jim and all the staff for a job well done!"
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W Harvey

August 31, 2021

5  out of  5 rating by W Harvey
"I've been a State Farm policy holder since 1991, and with Jim Bowlin's office since 2002. The quality of customer service I receive from Jim, his team is exceptional! I would like to recognize Diane, because she is always professional, kind and knowledgeable."
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Zach Abbott

July 4, 2021

5  out of  5 rating by Zach Abbott
"Jim Bowlin is a great guy who I know has my back. A rare quality these days. Thanks Jim!!!"
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Devina Douglas

February 10, 2021

5  out of  5 rating by Devina Douglas
"Jim Bowlin is a delight to work with. He really cares about his clients!"
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The life of a fly fisherman

February 8, 2021

5  out of  5 rating by The life of a fly fisherman
"Excellent service"
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Mark Silviano

February 5, 2021

5  out of  5 rating by Mark Silviano
"I recently got a house and needed home owners insurance and Monique was happy to help get me setup."
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Emily Francis

February 5, 2021

5  out of  5 rating by Emily Francis
"Monique was very helpful with my life insurance policy. She made sure to answer any questions I had."
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Linda Sifferman

February 5, 2021

5  out of  5 rating by Linda Sifferman
"Jim’s office is the best of State Farm. You can’t go wrong here. His staff, in particular Monique, is very helpful and informed. If she doesn’t know the answer to your question she doesn’t hesitate to say she’ll get back to you. I’d much rather have than then the “guess”."
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Rachel Coombes

February 5, 2021

5  out of  5 rating by Rachel Coombes
"Monique was very helpful and informative. Positive and professional."
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Sherry Cupp

February 5, 2021

5  out of  5 rating by Sherry Cupp
"Monique Francis was courteous and very helpful. I have recommended her to many friends."
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Justin Blackmore

February 5, 2021

5  out of  5 rating by Justin Blackmore
"Monique was super fast in getting me an answer about my boat insurance policy and is great to work with."
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Terry O'Neil

November 1, 2019

5  out of  5 rating by Terry O'Neil
"Great service"